This policy explains how Dost Digital Division (3D) ("3D", "we", "us") handles personal information in two places:
We do not sell personal information.
Only what you choose to send when requesting a quotation or contacting us: name, organisation, phone number, email address, requested service, budget range and project description.
The website inquiry form prepares a WhatsApp message. Nothing is sent by the form itself until you press Send in WhatsApp. WhatsApp processes messages under its own privacy terms. You may also contact us by email.
To respond to you, discuss your requirements, prepare quotations and follow up on the services you request.
The website loads fonts from Google Fonts and links to WhatsApp, email and external product demonstrations. These services may process technical information, such as your IP address, under their own policies.
Digital Dost is a housing society management app. Each housing society uses its own branded version of the app to manage residents, dues and notices.
Your housing society decides what member information is recorded in the app and how it is used for society management. 3D provides and operates the app and stores this information on the society's behalf.
The app does not access your contacts, photos, camera, microphone or precise location unless a feature clearly asks you for it and you allow it.
We do not use app data for advertising and do not sell it.
One society cannot see another society's data.
Data is stored in a secured cloud database with access controls that keep each society's records separate and limit access to authorised users. Information is sent over encrypted connections. No system is completely secure, but we work to protect your information.
We keep your information while your account or your society's subscription is active, and as needed to meet legal or record-keeping obligations. When a society leaves the service, its data is deleted or returned to the society within a reasonable period, unless the law requires us to keep it.
To delete your Digital Dost account and its data, email ceo@dostdigital.app with the subject "Account deletion request". Include your name, your society and the phone number or email used in the app. You may also ask your society administrator. Some society records, such as past payment entries, may be kept where the society or the law requires it.
The app is intended for adult residents and society staff. It is not directed at children under 13, and we do not knowingly collect their information.
You may ask to see, correct or delete your personal information, and you may turn off app notifications in your device settings. Contact us at ceo@dostdigital.app. We will respond as soon as possible.
We may update this policy when our website, app or data handling changes. The effective date above shows the latest version.
Dost Digital Division (3D)
Islamabad, Pakistan
Email: ceo@dostdigital.app
WhatsApp: +92 300 7880786